SONSHINE SERVICES - PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how Sonshine Services ("we," "our," or "us") collects, uses, shares, and protects personal information obtained through our website (sonshine.services) and our services, including our SMS messaging program. We are committed to protecting your privacy and ensuring the security of your personal information.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information:

Name, address, email address, and telephone numberPayment informationProperty information related to contracted servicesCommunication preferencesService history and project detailsPhotos or videos of your property related to our servicesAny other information you provide to us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address

Browser type and version

Operating system

Date and time of your visit

Pages you view

Links you click

Interactions with our site

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Providing and improving our servicesProcessing paymentsCommunicating with you about appointments, services, and projectsSending marketing communications (with your consent)Responding to your inquiries and requestsMaintaining and improving our websiteComplying with legal obligationsProtecting our rights and interests

4. INFORMATION SHARING AND DISCLOSURE

We may share your personal information with:

Service providers who assist us in operating our businessProfessional advisors, such as lawyers, accountants, and insurersGovernment authorities when required by lawBusiness partners with your consentThird parties in connection with a business transfer

We do not sell or rent your personal information to third parties.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal informationCorrection of inaccurate informationDeletion of your personal informationRestriction of processingData portabilityObjection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We will notify you of any material changes by posting the new Privacy Policy on our website or by other means as required by law.

11. SMS MESSAGING PROGRAM

Sonshine Services SMS Program

Our SMS messaging program allows us to send you text messages regarding:Appointment remindersProject updatesMissed call notificationsJob details and informationMarketing messages (if specifically opted in)Promotional offers (if specifically opted in)Other service-related communicationsYou can cancel the SMS service at any time. Simply text "STOP" to the phone number from which you received our messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected].Carriers are not liable for delayed or undelivered messages.As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services. For questions about your text plan or data plan, contact your wireless provider.For additional privacy-related inquiries, please refer to the other sections of this privacy policy or contact us directly.

12. COMPLIANCE WITH INDUSTRY STANDARDS

Sonshine Services complies with all applicable industry standards and best practices for data protection and privacy in the construction and general contracting industry. We adhere to recognized security frameworks and regularly review our privacy practices to ensure compliance with evolving standards.

13. LEGAL COMPLIANCE NOTE

Our data collection and processing activities comply with applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and the Telephone Consumer Protection Act (TCPA) for our SMS messaging program. We are committed to processing your personal information lawfully, fairly, and transparently.

14. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, and sellThe right to request deletion of your personal informationThe right to opt-out of the sale of your personal informationThe right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

15. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email:

[email protected]

Website: sonshine.services